In
traditional direct marketing there are 3 main elements that
can affect the outcome of a campaign.
These three elements also affect web marketing.
These
are shown compared with web marketing below together with
their relative importance:
|
 |
|
Element
|
Direct
Mail
|
Web
|
|
Targeting
|
40%
|
33.3%
- 35%
|
| Proposition |
40% |
33.3%
- 35% |
| Design
|
20% |
30%
- 33.5% |
Basically
this means you have to make the right offer to the right prospects
and present it in a professional & effective manner.
The
variation between direct mail and web marketing is due to the nature
of the web. The reason for this is that unlike a mailshot which
just arrives through your letter box - on the web, the person must
make a conscious decision to visit your site.
They
will also have to pay telephone charges while they are viewing your
site. The other factor is that people browsing the web have a far
shorter attention span that people reading direct mail. Therefore
if your site isn't visually attractive and interesting enough to
immediately gain their attention - they will move to another site.
One
factor not included above which is extremely important in any form
of marketing but which cannot be controlled is TIMING - e.g. when
a person is ripe to receive your offer.
However
on the web - you have the means to take advantage of this element.
When a person decides they are in the market for your type of products
they can turn to the search engine and get a list of companies supplying
what they want. They can then view the full sales material instantly
and if you offer online ordering can place the order there and then.
This
introduces another direct marketing concept - more sales result
from getting your promotional material to a prospect WHEN THEY ARE
HOT. In other words the moment they decide they want it. Only the
web can offer this.
Over
the next few pages we will look at the 3 main elements in more detail.
|